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Tourism

Sia Partners supports players in the tourism industry (hotels, cruise lines, Tour operators, ski resorts, etc.), as well as the leisure and culture sector, with a variety of business expertise: customer experience / loyalty, pricing and revenue management, digital transformation, data science...

Luxury Hotels Pricing Benchmark bot

Find out about pricing strategies in the luxury hotel business.

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Ski Resorts E-Barometer bot

Maintain mountain attractiveness during high and low season

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French Regions e-Reputation Ranking bot

Offering a global inter-regions comparison

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AirBnB - Improve Hotels bot

Helps hotels define new operational and marketing strategies to adapt their pricing strategies in response to competing offers on Airbnb.

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Creating a Public / Private Entity

Sia Partners supports local authorities in their creation of public / private entities encompassing tourist activities to boost commercial approaches. This includes legal, economic, organizational and technical support.

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Creating a Public / Private Entity

Sia Partners helped a ski resort establish their marketing department, from the definition of a legal framework and desired skills, to communication with local actors and the operational launch of the new function.

Door to door offer

Sia Partners supports tourism players in the design of their “door to door” offers, in both economic modeling and pricing, as well as operational implementation.

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Development of a Cruise Line's Door to Door Offer

Sia Partners helped a cruise design and deploy a new door to door offer: customer study to identify value-added services, pricing of new offers, operational deployment.

Creating a Tourism Marketplace

Sia Partners supports tourism stakeholders in all aspects of the implementation of tourism marketplace: project management, economic model, deployment of digital platform, coordination with socio-professionals.

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Ski Resort Marketplace

Sia Partners helped a ski resort to develop their tourist marketplace. They were facing the challenge of expanding visitation and market share, so we offered a range of products and services enriched by the transport business, and enhanced by a new commercial dynamic.

Examples of Innovative Pricing Analysis Solutions

Sia Partners has developed Bots which, thanks to collecting a mass amount of real time data, are proven tools for decision support and prospective analysis. For example, they offer the possibility to monitor and predict evolutions in pricing and interest in different tourism sectors.

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Examples of innovative RPA solutions

Sia Partners has developed a solid knowledge in RPA which benefits the tourism and cultural industries. These technologies optimize business process management which consumes a lot of human resources, and they provide more immediate responses to customers in these industries.

Data strategy

Sia Partners has established a proven methodology to support airline players in meeting the challenges of data management. In this context, we can help you define your data management strategy, but also implement the identified projects.

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Case study for a major international airport

In a context where data manipulation is essential to improving customer experience and increasing revenue, Sia Partners supported an international airport in defining their data opening strategy.

Customer Experience & Loyalty

Sia Partners supports customers in defining and implementing their customer experience strategies, customer engagement models, streamlining of passenger journeys, and the digitalization of their loyalty programs.

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Case Study for a Major Airline Company

In the context of a complete overhaul, Sia Partners supported a major airline in defining and implementing the digitalization of its loyalty program.

E-commerce and Digital Marketplace

Both airlines and airports strongly need to diversify their sources of income. Sia Partners helps its customers in the air travel industry to define and implement their e-commerce platforms or digital marketplaces.

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Case Study for a Major Airline Company

We helped a major airline to improve customer satisfaction, increase retention rates and reach new prospects. We analyzed customer journeys, deployed a strategy to personalize offers, and set up omni-channel use cases.