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Consumer Goods & Retail

Sia Partners helps its clients (large retail, luxury, specialized retail) to cope with major transformations in each sector (consumer demand, omnichannel, new technologies, global crises) to develop a competitive advantage in marketing, supply chain and customer relations.

Offerings

Luxury Resale bot
Deep Review
AirBnB - Improve Hotels bot
Operational efficiency and customer experience
Strategic master plan for retailers

Luxury Resale bot

Monitor trends in the luxury industry

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Deep Review

Leveraging on AI to optimize point of sales customer experience

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AirBnB - Improve Hotels bot

Helps hotels define new operational and marketing strategies to adapt their pricing strategies in response to competing offers on Airbnb.

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Operational efficiency and customer experience

Improvement of cost reduction and customer experience are essential components of retail strategy. The emergence of new technologies is a strong lever for such strategies but benefits and impacts are identified and measured before making decisions.


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Strategic plan for implementation of RFID tech

Assessment of economic impacts and advantages linked to the implementation of RFID technology in the stores of a large DIY retailer. Our solid expertise in terms of business process and cost model has enabled a clear vision of the main commercial challenges.

Strategic master plan for retailers

Major developments underway (supply, cross-channel distribution, new businesses, mergers and acquisitions) are impacting retailers who, must rethink their strategy and adapt their organization to remain profitable.

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Master plan for a luxury player

Definition and implementation of a supply chain master plan for a global fashion player: definition of the logistics network, new supply and distribution processes with a view to improving customer service and reducing distribution costs.

Retail offer

In the era of omnichannel distribution, new consumption habits and environmental concerns, the activity of retailers is undergoing major changes. Sia Partners supports its clients in the analysis and activation of online and offline levers to outperform the competition.

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Implementing a new customer experience

Definition and experimentation of new customer experience for the first network of local branches in France: deployment of new marketing supports which offer a customer experience combining human interaction and digital and also loyalty programs throughout the journey.