Sia Partners’ 2024 Non-life digital customer…
Renaud has significant experience in management consulting, operational management and entrepreneurial adventures. In the telecoms, media & entertainment sectors, he leads business creation projects, organizational transformation and redesign of economic models by drawing on his expertise in strategy, marketing, customer experience and management of business processes and IS.
Before joining Sia Partners, Renaud led the launch of the first MVNO in France which became La Poste Mobile. He led subsidiaries of an outsourced contact center operator and created a company dedicated to recycling mobile phones. He is the author of numerous publications and, in particular, the book “Devenir Operateur Mobile Sans Reseau” (Ed Organization)