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Insights, Analytics and CRM

We transform our client’s front offices building on best digital practices, best tools on the market and AI to enable customer strategy and accelerate its execution.

Offerings

How to automate customer interactions
How to select, design, and deploy tools related to customer relationship management
How to monetize data
How to enable insight generation and real-time decisioning
How to harness the customer lifetime value

How to automate customer interactions

We help you manage and implement processes and tools aimed at automatizing customer services. Investing in technologies like RPA or a chatbot can drastically improve the service quality while significantly reducing costs.

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How to monetize data

Data valorization and data monetization are smart ways for companies to generate new sources of revenues. Sia Partners support its clients on this topic with proven expertise: strategic study, go-to-market strategy, design and implementation of data valorization and monetization initiatives.

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How to enable insight generation and real-time decisioning

We help elaborate tailor-made and predictive offers in the light of more relevant insights. We take an agile and data-driven approach in order to generate insights that are verifiable and that deal both with market and customers.

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How to harness the customer lifetime value

We help identify who are our clients’ most valuable customers in the long run by resorting to the customer lifetime value analysis, in order to better quantify the financial impact resulting from their customer experience. Thus, we support you in grasping the link between customer value and busines

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