Ireland

Your partner in strategic thinking and technical know-how, our team of senior experts will help you and your organisation analyse, design and mobilise transformative initiatives that save you time, money – and headaches, allowing to you to become competitive in your markets, be more innovative, and delight your customers. We challenge you to think differently, and in doing so, see opportunities and results you didn’t know were possible.

Where could we help you find a better way?

• Diagnosing a problem in your business
• Developing a channel strategy
• Structuring your organisation for growth
• Designing for digital, a new strategy

Success Stories

• Public sector – A five-year strategy
• Pharma – Commercial Strategy Ireland & UK
• Water Industry – building a team capable of radically improving performance and service
• Utilities – success in reinstatement
• Optimisation of Customer Relationship Management (CRM) to affect strategic change
• Agribusiness – A Global five-year strategy
• Agribusiness – ERP, POS & milk management
• Agribusiness – Farm to market
• Agribusiness – Growth & sustainability
• Customer Engagement Model for Scottish Water
• Developing a channel strategy for Ireland’s largest food and convenience brand
• Identifying new revenue opportunities for one of Ireland’s largest transport providers
• Agribusiness – Business CRM Solution
• Insurance – acquiring and retaining customers

We are in the business of successfully enabling, creating and supporting change programmes, and the organisational transformation that comes with it. From readying your business culture for a change programme, through to process analysis and redesign, continuous improvement programmes and focused Agile and scrum delivery methodologies, we ensure visibility, momentum, results and empowerment.

Where are your business challenges?

• Transforming to digital with success
• Increasing performance through improved processes
• Creating an environment of continuous improvement
• Creating an Agile enterprise
• Managing the impact of change, positively
• Transforming for the future

Success Stories

• Organisational and process change to release capacity
• Upgrading Contact Centre Telephony Systems
• Increasing cross-sell in retail banking
• Improving customer engagement through social media
• Water industry – introducing water and wastewater management solution services
• Increasing automation and eliminating waste with a centralised automated payment system
• Transforming Site Activation, programme selection and implementation
• Banking – Building a Recovery & Collection team for the new economy
• Banking – Providing solutions for Debit & Credit cards
• Dalata’s programme to support rapid growth
• Supporting a General Insurance Company in their Digital Transformation; from ‘Legacy to Agile’

When your programme or project needs structured delivery and rigorous attention to detail, you can trust our team of delivery and assurance experts to deliver on time, and within budget – every time. From large enterprise system migrations, mergers and acquisitions, through to saving your failing project, our methodologies and approach to governance (that won’t bind you in red-tape) will steer your organisation through to benefits realisation and execution mode faster and more efficiently than anyone else.

Where does your organisation need to start delivering?

• Migrating system platforms 
• Solid project planning and set up
• Saving through a shared service platform
• Building strategic vendor partnerships
• Selecting technology for the future
• Benefits management

Success Stories

• Pharma – Large scale integration
• Implementing a global HR system for an international healthcare company
• General Insurance – building a brand new bank
• Developing a Channel Strategy with Circle K (Formerly Topaz)
• Building a team capable of radically improving performance and service
• CRM Solution for Water industry

There are many success stories in the field of Data Analytics.

Data, when treated as a real corporate asset, delivers improved business performance and competitive advantage across industries and business functions.

Successful implementation of Data Analytics capability takes more than hiring Data Scientists and procuring the latest software capability. Our multi-disciplinary team of Data Analysts join strategic planning, data engineering, data science and change management skills across multiple technology platforms that enable our customers to deliver tangible business outcomes through data analytics. Let us help you overcome your Data Analytics challenges.

What can I do with my data? 

• Artificial Intelligence
• Tech Lab
• Consulting by Design