Expertise

Utilities Regulation

We focus on topics related to economic regulation of electricity, gas and water utilities. The geographical focus is predominantly on utilities operating in Western Europe and Asia Pacific and developing topics of relevance to the North American and Middle Eastern markets.

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Expert

Vincent Ducatel

Partner, head of Energy, Utilities & Environment.

Expert

Vincent Kasbi

Vincent Kasbi is a Managing Partner and Head of APAC based in Hong Kong, leveraging over 25 years of Financial Services transformation expertise to support clients across the region.

Article

Virtual Advice: A Call Center Based Approach to Managed Accounts

Is your firm on board the Virtual Financial Advisor train? New technologies and changing customer preferences have created opportunities for a new approach to wealth management.

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Article

VIRTUAL BANKING - OVERVIEW OF THE CURRENT LANDSCAPE

HKMA has issued a revised guideline in February 2018 on Authorization of Virtual Banks, setting out principles that the HKMA will consider when authorizing virtual banks to conduct business in Hong Kong.

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Offer

Voice of Customer (VOC)

We help our clients industrialize the process of measuring their customer satisfaction, as well as helping them identify and implement the resulting corrective actions, by deploying a data collection, enrichment, and interpretation strategy.

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Vulnerability Management

Vulnerability Management allows organisations to establish vulnerability management processes, governance, capabilities, tools and associated expertise. Our goal is to enable organisations to identify, manage and resolve problems with the various stakeholders involved in a timely manner.

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Offer

Wargaming

Inspired by the military and aiming at organisations’ executives, Crisis Management Wargaming offers an immersive, interactive and dynamic experience. Its objective is to strengthen the decision-making cells’ collaboration and cohesion, but also improve their decision-making ability.

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Article

Watch-outs' to consider before setting up an Innovation Hub

We are regularly asked about innovation hubs, either from an advisory perspective in improving an existing capability, or for help in constructing a complete blueprint from scratch. Here, we focus on step-change innovation.

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Expertise

Water Management

The Water Management Team focuses on topics related to developing new strategies and driving operational improvement for water and wastewater utilities. We combine our industry expertise with transformation and data science capability to deploy tailored solutions for our customers.

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