The Workforce Ahead: Designing and Planning for…
Publications
Articles, research and insights.
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Research and Report 5 minutes read
Sia's 2026 International Mobile Banking Benchmark
A study on the current state of mobile banking in the EMEA region, North America, Asia and Australia, and a peek into the future.
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Use Case
12,000 Hours Saved With AI Data Lineage
Sia helped a leading U.S. bank build an AI pipeline that reconstructs end-to-end data lineage for its FR 2052a liquidity reporting, saving an estimated 12,000 hours and cutting root-cause analysis from weeks to minutes.
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Article 6 minutes read
The Rise of Intelligent Tourism Ecosystems
From fragmented services to orchestrated systems: how AI, mobility, climate resilience, and local value are redefining destination competitiveness
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Use Case
Agentic AI for Sales and Marketing Operations
Sia helped a client reconnect marketing and sales by designing an agentic AI workflow that lets representatives capture sales updates naturally, keeping the CRM current and giving management reliable pipeline and campaign visibility.
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Article 10 minutes read
150,000 agents per company by 2028. Who is actually in control?
By 2028, Fortune 500 firms will run over 150,000 agents each, yet only 13% feel ready to govern them. Agents decide, they do not just execute. So the real question is not scale, but control: who decides an agent can act, and can you stop it?
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Research and Report 2 minutes read
Mortgage Credit Benchmark 2026
Sia’s Mortgage Credit Benchmark 2026 assesses the digital maturity of mortgage customer journeys across Western Europe, revealing how leading providers are using digital channels to make mortgage journeys more seamless, personalised and connected.