Destinations Are Investing in MICE Tourism. The…
Rankings show where a destination stands in the Meetings, Incentives, Conferences, and Exhibitions (MICE) market , not why or what to do next. Sia's MICE Maturity Framework scores destinations across six pillars and turns capability gaps into investment priorities.
Global direct spending on business events reached US$1.3 trillion in 2025 and is forecast to reach US$1.6 trillion by 2028. That spending fills hotels, venues, transport networks and local services, and it creates the business connections and knowledge exchange that destinations want to be known for.
Governments, developers and operators are responding with new venues, bid incentives and dedicated convention bureaus. What most of them cannot yet show is which of those investments will do the most to improve their ability to win.
MICE is not driven by a single organisation or destination offering. It is an ecosystem play that relies on strong collaboration, alignment and coordinated action across government entities, convention bureaus, venues, hotels, transport providers, tourism stakeholders and the wider private sector.
Destinations that consistently win bids and establish themselves as successful MICE hubs understand the importance of bringing these players together around a shared ambition. They align priorities, coordinate efforts and build a seamless, compelling proposition for event organisers. The ability to mobilise stakeholders, work collectively and continuously strengthen the ecosystem can make the difference between competing for business and winning it.
Lost bids. Competitors win the events, and the visitor spend, investment and international exposure that follow. A missed bid is rarely a single failure. It usually traces back to a capability gap the destination never measured.
Misallocated funds. Public money is finite. Without evidence of where capability is weakest, funding follows ambition or habit rather than impact.
Unclear priorities. Without a baseline, no one can say where investment would lift competitiveness most. Every gap competes for attention at the same weight.
Sia's MICE Maturity Framework assesses Meetings, Incentives, Conferences and Exhibitions maturity across 6 pillars, 26 subpillars and 107 diagnostic questions. Each question is scored against a defined description of what the destination looks like at every level, with the evidence that supports the score.
How easily international delegates can reach the destination and move within it. Visa and entry covers visa-free access, e-visa speed, dedicated MICE visa schemes, processing times and approval rates for key source markets. Air connectivity covers direct routes, links to the major airport hubs, airport service quality, the connection from airport to convention district and the efficiency of customs and immigration. Ground transport covers public transport, ride-hailing, integrated visitor transit passes and accessibility for delegates with disabilities. Access is a prerequisite, because a restrictive visa regime can remove entire source markets before any other strength is considered.
Whether the destination is actively winning, growing and retaining international events. Portfolio composition looks at whether planning and budget are focused on the highest revenue-generating event category, how strong the pipeline is for the next two to three years, and whether events generate revenue beyond venue rental. Recurring events management looks at the share of recurring events, multi-year contracts, growth across editions, named relationship owners, organiser feedback and flagship mega-events hosted in the past five years. Business development covers roadshows, B2B meetings, lead conversion and the number of source markets actively targeted. Demand mix and seasonality covers plans to grow off-peak demand and delegate length of stay.
How organised, policy-backed and well-coordinated the destination's MICE effort is. The bidding framework covers turnaround times for proactive bids and inbound requests, a named bid manager for every opportunity, approval structures and the tracking of internal targets. Incentives for organisers cover the value-add package offered, the number of organisers supported and direct support to delegates. Strategy integration and execution asks whether the MICE strategy is embedded in the wider economic agenda, carries numeric targets and is tracked against performance, and whether long-term partnerships with operators and hotels are in place. Budget resourcing looks at the dedicated convention bureau, its MICE budget and how much of it is spent. Delegate journey covers the visitor pass offered to delegates and how many use it.
Whether the destination has the physical and operational capacity to plan and deliver world-class events. This is the largest pillar. Venue infrastructure and capacity covers exhibition space, hotel ballrooms, multipurpose venues, arenas, outdoor space in cooler months, venue ownership and priority access, accessibility and sustainability guidance. Meeting and breakout space flexibility covers movable partitions and business centres. Accommodation covers room inventory against the largest venue's peak capacity, four-star share, international brands, group contract terms, event-week rate increases and convention hotels. Event technology covers hybrid delivery, digital registration and attendee analytics. Event licensing covers single-platform permitting, turnaround times, security clearances, amendments and refunds. Service standards cover accessibility training, hospitality reputation and language capability.
Whether the destination measures what MICE earns and what it costs to host. Delegate spend and yield covers spend per visit by segment, source market and international or domestic delegate, spend growth over time and the premium over leisure visitors. MICE economic impact and ROI covers MICE's contribution to GDP, whether total economic return exceeds the MICE budget spent, participation fee revenue from local stakeholders and the utilisation of trade space the destination secures. Cost of hosting compares venue rental and exhibition space costs with peer destinations. Costs above peer benchmarks can filter a destination out before a bid is even submitted.
How effectively the destination markets itself to organisers and supports them once they commit. Brand and positioning covers a distinct MICE brand, a separately branded convention bureau and recognised sector specialisations. Marketing channels and digital presence covers self-service venue search, trade communications and campaigns aimed at organisers. Organiser marketing and event promotion support covers marketing and public relations help, promotion of the delegate pass and city-wide visibility for hosted events. Strategic alliances and co-marketing covers structured collaboration with specialists and a published list of vetted event partners. Performance monitoring and market intelligence covers shared pipeline visibility, a lessons-learnt record of lost bids and dedicated MICE market intelligence.
Sia's framework places every destination in one of five maturity bands, from first foundations to world-class.
Nascent. Foundational gaps across multiple pillars. Capability building comes before competing for major bids.
Basic. Some infrastructure and early strategic intent. The destination can host events but is not yet a meaningful competitor for international rotating bids.
Emerging. Functional infrastructure and an active strategy. The destination is winning bids and showing momentum. Sharper differentiation and proof of economic outcomes come next.
Advanced. Strong infrastructure, mature strategy and consistent international hosting. The destination is a credible default choice for relevant bids.
Leading. A world-class MICE destination that shapes industry standards rather than only complying with them.
Measure. Assess how ready the destination is to attract and deliver MICE business, using clear criteria and supporting evidence.
Diagnose. Pinpoint what the destination does well, where it needs to strengthen its offer, and what may be holding it back from winning business.
Prioritise. Identify the priority actions and quick wins that will make the destination more competitive and attractive to MICE planners and organisers.
Improve. Translate priorities into practical actions that strengthen destination readiness, unlock new opportunities and increase its ability to attract and secure MICE business.
One evidence base serves three sets of decision-makers across the MICE ecosystem.
Tourism boards and convention bureaus ask where to compete. Focus bidding on the events where the destination's strengths match what organisers score, and close gaps in organiser support before the next bid cycle.
Destination developers ask where to invest. Direct infrastructure capital to the diagnosed needs that lift overall competitiveness most and fix foundational gaps before funding differentiators.
Venue and hospitality operators ask what to improve. Align facilities, service standards and the delegate experience with what events require, and time new capacity to demand.
The question is no longer whether to improve. It is where to focus to build the capabilities that will define the next generation of leading MICE destinations.
Associate Partner, UAE
Patrick is an Associate Partner based in the UAE, advising dynamic organizations on strategic growth through foresight, innovation, and economic cluster development, with a focus on tourism and the culture and creative industries.