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Consulting
Marketing Operations & Strategy Senior Manager
Mission Street, San Francisco, États-Unis
Company description
About Sia
Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
About Sia Experience-Marketing Advisory
Sia Experience is the end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing Advisory Business Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise.
As strategic partners, The Marketing Advisory team empowers clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact.
It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives, consultants and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it.
Job description
As a Marketing Operations and Strategy Manager, you’ll be a key partner to marketing leaders, connecting the dots across strategy, process, and execution. You’ll help build the operational foundation that enables marketing teams to run efficiently, scale smartly, and drive results.
This role is part strategist, part project manager, and part team leader. You’ll not only design systems and processes that support the work but also ensure that projects move forward on time and on budget, leading cross-functional workstreams and managing a team of 4–8 direct reports across various marketing functions.
In this role, you’ll translate high-level priorities into clear, actionable plans and well-structured documentation that align stakeholders and drive decision-making. You’ll design scalable processes, build dashboards and reporting frameworks, track performance against goals, and proactively identify areas for improvement. Whether defining new workflows, owning project timelines, or supporting resourcing strategies, your work will ensure clarity, consistency, and impact.
You bring a sharp eye for detail, a knack for simplifying the complex, and a proactive mindset. You’re comfortable leading teams, managing multiple initiatives, and helping shape both the strategic direction and the operational execution of a modern marketing organization.
What You'll Do
- Build clear, compelling documents and visuals that align stakeholders and tell a cohesive operational story
- Connect the dots across cross-functional teams to ensure alignment between strategy and day-to-day execution
- Translate marketing leadership goals into actionable project plans, timelines, and success metrics
- Own and drive key projects from planning through execution—ensuring accountability, timelines, and stakeholder alignment
- Lead and mentor a team of 4–8 direct reports, setting goals, providing feedback, and supporting their professional growth
- Design and implement scalable operating models, reporting frameworks, and cross-functional workflows
- Build and manage tables, dashboards, and templates to track performance and support decision-making
- Partner with marketing leadership on budgeting, headcount planning, and operational roadmaps
- Proactively identify gaps in process, documentation, or accountability—and offer solutions
- Help define and track team OKRs, KPIs, and marketing success metrics
- Support team structure, talent planning, and resource allocation across marketing workstreams
Qualifications
- Must reside in New York City, Los Angeles, or the Bay Area
- Bachelor’s or master’s degree
- Experience in marketing operations and strategic planning in a consulting or agency setting
- Excellent communication and documentation skills with a strong sense of visual storytelling
- Highly organized, detail-oriented, and able to juggle multiple projects and timelines
- Analytical and systems-minded, with a proactive approach to identifying issues and driving improvements
- Fluent in building tables, slide decks, and tools that streamline work and clarify strategy
- Self-starter with the ability to work autonomously while driving alignment across teams
Additional information
Benefits
- $180,000-$200,000 Salary + Annual Discretionary Bonus
- Healthcare coverage that includes 3 medical plan options: Anthem – EPO HSA, EPO HSA MERP, and PPO; dental and vision through MetLife; and life insurance policies through Mutual of Omaha
- Flexible Spending Account (FSA)
- Paid Time Off
- Parental leave paid at 100% of base pay for all new parents
- 9 Company Holidays + 1 Floating Holiday
- 401(k) Plan - 4% matching and vested on day 1
- College save-up plan & college loan repayment plan
- Monthly cell phone stipend
- Pre-tax account for Parking and Mass Transit
- Sia provides several wellness and incentive programs free of charge through the firm medical plan – Anthem - such as:
- Gym Reimbursement
- LiveHealth Online
- Well-being Coach
- Building Healthy Families Program
- And much more
Diversity, Equity, Inclusion & Belonging
At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Office Workplace Guidelines
Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.
Work Authorization & Sponsorship
At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).