The Workforce Ahead: Designing and Planning for…
Publications
Articles, research and insights.
-
Use Case
Turning Customer Insight Into Retail Growth
Sia helped a global lifestyle brand transform customer data into a shared growth agenda, using AI-powered insights to enhance retail experiences, uncover customer intent and enable more personalised frontline clienteling.
-
Article 4 minutes read
Claims Management Trends: Why Claims Are Becoming a Strategic Differentiator
Claims management in 2025–2026 is shifting from a back-office function to a strategic differentiator for insurers. Driven by rising customer expectations, AI at scale, climate and cyber risks, and ESG pressures, it is redefining efficiency, experience, and growth. It is reshaping the insurance value
-
Use Case
47 AI Ideas, 4 Working Solutions in Aerospace
Sia helped a tier-1 aerospace supplier turn 47 AI ideas into four working solutions across supply chain, engineering and procurement, guided by an ROI-based roadmap and achieving 93% test accuracy at MVP review.
-
Use Case
The Evidence Base for Regional Airport Investment
Sia helped a regional airports industry association build a bottom-up CAPEX model across 301 airports, sizing investment needs through 2056 and providing an evidence base for industry advocacy and policy dialogue.
-
Article 2 minutes read
Modernizing SAR Review: Improving Investigative Value Through AI-Enabled Quality Assessment
As regulatory expectations shift toward intelligence-driven reporting, financial institutions must focus on the quality, clarity, and investigative value of each SAR. Discover how AI can help strengthen narratives, improve consistency, and enhance reporting effectiveness.
-
Use Case
Opening Energy Flexibility to Social Housing
Sia helped a Great Britain distribution system operator open flexibility services to social housing, designing a new commercial framework and running field trials in 300 homes to build a solution other operators can adopt.