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Internal Role
Learning Specialist – Training Coordination
AWFIS, 6th Floor, B Wing, Supreme Business Park, Hiranandani Gardens, 400076 Mumbai, Inde
Company description
Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.
With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
Job description
We are seeking a proactive and detail-oriented Learning Specialist to join our Talent Development team. The role focuses on planning, organizing, and coordinating training programs across the organization, ensuring seamless execution from scheduling to evaluation. The Learning Specialist will also support content management and help maintain a high-quality learning experience for all participants.
Key Responsibilities
1. Training Coordination & Logistics
- Develop and manage the training calendar, coordinating with internal stakeholders.
- Handle the end-to-end organization of training sessions, including scheduling, invitations, room or platform booking, and follow-up.
- Ensure smooth delivery of both in-person and virtual sessions, resolving logistical or technical issues as needed.
- Track attendance and manage participant communications before and after sessions.
2. Enrollment & Administration
- Manage enrollment processes through our Learning Management System (Workday).
- Ensure accurate record-keeping and reporting of participant data, training hours, and completions.
- Support internal communication of training opportunities and encourage engagement across teams.
3. Content Management & Quality
- Collaborate with subject matter experts (SMEs) and trainers to develop, update, and maintain training content (presentations, guides, e-learning modules, etc.).
- Review materials to ensure they align with organizational standards, branding, and learning objectives.
- Support continuous improvement of training materials based on participant feedback and emerging needs.
4. Evaluation & Reporting
- Collect and analyze feedback and performance data to assess training effectiveness.
- Prepare regular reports on participation rates, satisfaction scores, and learning outcomes.
- Propose improvements to optimize training impact and learner experience.
Qualifications
- Bachelor’s degree in Human Resources, Education, Psychology, or a related field.
- 2–4 years of experience in Learning & Development or training coordination.
- Strong organizational and multitasking skills, with excellent attention to detail.
- Proficiency with LMS platforms (Workday), content creation tools (Genially) and MS Office tools.
- Good communication skills and ability to interact effectively with multiple stakeholders.
- Knowledge of adult learning principles and instructional design is a plus.
Key Competencies
- Project management mindset: able to handle multiple training initiatives simultaneously.
- Team collaboration: works well across departments and with external partners.
- Learner-centric approach: focuses on delivering value and engagement to participants.
- Analytical skills: comfortable managing data and evaluating learning metrics.
- Adaptability: flexible in a fast-changing environment with diverse training needs.
Why Join Us
- Be part of a growing TD team driving continuous learning and upskilling.
- Collaborate with passionate experts and innovative trainers.
- Play a pivotal role in shaping the company’s learning culture and employee development journey.
Additional information
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.