Loyalty Program Benchmark 2023 by SiaXperience

Articles, research and insights.
Article - 5 minutes read
Virtual Advice: A Call Center Based Approach to Managed Accounts
Is your firm on board the Virtual Financial Advisor train? New technologies and changing customer preferences have created opportunities for a new approach to wealth management.
Article - 4 minutes read
How to ensure that your DEI efforts result in long-lasting change
The business case for Diversity, Equity and Inclusion (DEI) for organisations is quite clear. Organisations that invest in DEI outperform their competitors, understand their market better and are more creative and innovative. However, organisations struggle to create an impact with their efforts.
Article - 5 minutes read
How CSR Improves Employee Well-Being and the Bottom Line
Organizations that create Corporate Social Responsibility programs that are meaningful to their employees and aligned with the organization's values can see direct links to achieving business goals.
Article - 7 minutes read
What does Effective CSR Look Like in Practice?
Effective corporate social responsibility (CSR) programs have been shown to drive beneficial outcomes for employee wellbeing – and the bottom line. Find concrete examples of companies implementing CSR to positively impact their workforce and community.
Article - 6 minutes read
Corporate Social Responsibility: Doing Good Is Good for Business
The current workplace is changing rapidly and with this comes changes in what employees value from their employer, to include a strong strategy around Corporate Social Responsibility (CSR).
Research and Report - 1 minute read
Gender Bias in US Job Ads
Our 6-month study of over 225,000 job ads uncovers systemic gender bias against women across 9 sectors