150,000 agents per company by 2028. Who is…
Publications
Articles, research and insights.
-
Article 16 minutes read
Fraud detection in the Insurance sector
Insurers are not immune to the increase in cases of fraud observed in all sectors of the economy. Faced with increasingly imaginative policyholders to create fraud scenarios and the emergence of organised fraud, insurers must equip themselves to fight this scourge. This dossier aims to explain the c
-
Article 6 minutes read
IA and RPA Saga: Smart Solutions in Banking Customer Services
As part of the work around Artificial Intelligence (AI) and Robotic Process Automation (RPA) in retail banking, Sia Partners offers a saga of three articles offering thematic zooms on banking processes affected by AI and RPA: customer service, regulatory and pre-sales.
-
Article 1 minute read
Leveraging Data Science to Foster Cross-Selling
The very ambition of a bancassurance partnership is to deepen customer engagement, through an extended client reach and to create additional cross-selling opportunities.
-
Article 4 minutes read
Interpretable Machine Learning
How to understand Machine Learning models and make them more human interpretable ?
-
Article 1 minute read
AI as an Ally in the Fight Against Financial Crimes in Banking
Artificial Intelligence (“AI”) is the use of software applications - and sometimes specialized hardware - that utilize algorithms that make decisions similar to human cognition.
-
Article 8 minutes read
Exploring the context of data-driven customer journeys
At Sia Partners, we receive numerous questions involving customer journey management and more precise, the willingness to fully understand and execute this in a highly data-driven fashion.