From AI Ideas to Realized Savings, Firmwide

Large financial institutions are moving from AI pilots to firmwide programs that must deliver structural cost and capacity savings. Doing so requires governance of hundreds of use cases, clear ROI, adoption by employees and a view of the impact on the workforce. 

A leading global financial services firm launched a firmwide AI and process optimization program, run by its Business Transformation Office across Wealth, Asset Management and Institutional businesses.

The program aimed to: 

• Move from ideation to deployed solutions and realized savings. 
• Deliver structural cost and capacity savings, with firmwide governance and data integrity. 
• Organize the work across five towers: tools roll-out, governance, priorities, technology and workforce impact. 

Sia supported the Business Transformation Office through C-suite engagement, governance of the use case inventory and an automation hub, across four workstreams: 

• Governance: use case capture policy, risk profiling, and ROI versus business-unit funding. 
• Strategy: bottom-up ideation, ROI forecasts, and scaling and prioritization across business units. 
• Adoption: an AI ambassador network at a 1:100 ratio, user support and a feedback loop. 
• Workforce re-imagine: business-unit process redesign and AI impact analysis from role to business-unit level. 

The program gave the firm a governed path from ideation to deployed solutions and realized savings, with an adoption network and a workforce view built in. 

By combining governance, prioritization and adoption, Sia helps financial institutions turn AI ambition into firmwide value.