Michaël Bensoussan

Michaël joined Sia in 2014, after graduating as an engineer from ENSEA (2007), earning a Master’s degree from ESSEC Business School (2008), and receiving Lean Black Belt certification from Centrale Paris (2012).

He has developed expertise in the hospitality, retail, insurance, and financial services sectors, as well as cross-sectorial experience in procurement and finance transformation, digital workflows, and operational excellence.

Over the course of his career, Michaël has led numerous transformation programs focused on Procure-to-Pay, Order-to-Cash, Cloud ERP implementation, and claims transformation initiatives. He combines strategic insight with strong technical expertise to deliver measurable performance across both business and IT functions. His additional specialization in Lean management and claims process optimization enhances his ability to drive complex operational improvements.

Today, Michaël is based in Paris, focusing on digital and business transformation in procurement, finance, and claims management, while contributing to the continued growth of Sia’s capabilities in these domains.