Sia Partners' 2023 International Mobile Banking…
Fraud detection on a package's journey
This bot is designed to detect risk areas, where a package is likely to get disputed. Once spotted, these areas can be better controlled in order to improve customer satisfaction.
Using geocoding, we managed to map the disputed packages, resulting in a map of risk areas. In addition, we created dashboards involving numerous variables in order to offer an adapted approach to the loss phenomenon. Finally, to connect disputes with customer proximity data, the bot enables you to collect and analyze social media information related.
This bot has two main applications :
If you wish to learn more about our bot, use the link below to access a demo :
To learn more about Heka and its ecosystem