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Smart Buildings Strategy for a Global Workplace

Sia helped a leading global healthcare company transform its workplaces by deploying a smart building strategy across 60 sites, integrating GenAI, a global employee platform and a Building Operating System to manage assets at scale.

Context

The modern workplace is evolving rapidly, with organizations seeking to integrate physical and digital experiences to improve employee engagement, collaboration and operational efficiency. Smart building strategies use data, automation and AI to create responsive, sustainable and user-centric environments. 

In this context, a leading global healthcare company embarked on an ambitious real estate transformation to streamline and elevate the employee experience across its worldwide sites, from its new headquarters to its R&D centers and tertiary offices. 

Client Challenge

The company aimed to: 

  • Redesign its workspaces to offer a seamless, user-friendly and collaborative employee experience. 
  • Integrate digital tools and AI, including GenAI, into space design and user interfaces. 
  • Execute a coordinated rollout across 60 sites worldwide, ensuring consistency while respecting local realities. 
  • Establish a Building Operating System to manage assets at scale. 

 

What Sia Did

Sia worked with the company from initialization to execution: 

  • Framing and planning: a careful framing and planning phase, defining a user-friendly and collaborative environment inspired by top-notch hospitality. 
  • Execution and rollout: rollout across 60 sites worldwide (tertiary and R&D), executed by local and global teams working seamlessly together. 
  • A global platform: a unique platform, used around the globe, that responded to all employee needs. 
  • GenAI: GenAI made part of the journey, empowering space design and the user interface. 
  • Building Operating System: a Building Operating System that ensured smooth asset management at scale. 

Results & Outlook

The company gained a global smart building approach that combines physical and digital experiences, a platform used around the world, GenAI integrated into space design and interfaces, and a Building Operating System to manage assets at scale. 

By combining workplace strategy, digital platforms and rigorous program delivery, Sia helps global organizations create workplaces that people want to use.