Senior Delivery Manager

Ferry House, Dublin, Irlande

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Company description

Sia Partners is a specialist Management Consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with over 1,800 employees and annual revenue exceeding $300m. Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success, Sia Partners has shown double-digit growth every year since inception.

Sia Partners is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons.

With our consultants representing 41 different nationalities, we are a highly diverse team spread across 30 offices in 16 countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service.

Sia Partners is an equal opportunities employer, committed to diversity, inclusion and employee well-being. Our diversity and inclusion networks {local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in.

Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 pillars: Women@Sia, LGBTQ+, Multi-Ethnic, Well-being and Environment.

Job description

As a Senior Manager in Sia Partners Ireland the successful candidate will be responsible for ensuring the successful delivery of projects to dedicated clients.

The projects will be varied in nature: Digital/technology transformation, Business/Change transformation, diagnosis and design projects.

At the centre of this will be managing the client relationship, ensuring value is realised through the project and developing follow-on business.

The Senior Manager must be a proven leader able to manage a large team. Teams may comprise Sia Partners consultants, contractors, client staff, vendor delivery teams.

Experience of managing senior stakeholders, mobilising and ensuring project governance and practices.

The successful candidate must have a thorough understanding and experience of: Consulting; Project Management methodology; Client Relationship Management; Sales support; P&L responsibility; account planning; and team leadership.

Responsibilities

Member of the Management team:

Responsible for implementing Sia Partners Policies and Practices
Manage the delivery of projects to customers and manages the relationship from start through to close down and beyond
Work with Practice lead and peers to design, plan and implement new practices and continuous improvement
Manage a portfolio of 1-3 projects at any one time
Client relationship management, facilitating up-selling and cross selling within existing clients.
Ensuring practices are in place that enable the client to recognize the value Sia-Partners deliver
Builds relationship with client through project delivery
Identify opportunities to up-sell and cross-sell
Support Partners and Directors in sales i.e. sales support
Ensure the Project team deliver value to our clients throughout the project lifecycle from award to close-down
Ensure all projects are delivered on time and in budget and will be first point of contact for escalations for delivery and people issues
Direct ownership for approx. 1-2 projects (depending on size)
Collaborate with peers and Head of Practice to ensure effective utilisation of resources
Manages and mentors PMs in their team
Conduct weekly team meeting to manage portfolio & resolve issues
Monitor performance of portfolio on a weekly basis: delivery; quality; P&L
Work with other groups to improve communication and performance
Apply advanced risk and issue mitigation strategies
Apply appropriate change management approaches
Ensure the implementation of Sia Partners policies and procedures
Recognize, exemplify and adhere to Sia Partners mission, vision and values
Travel domestic and/or international

Qualifications

Experience Skills Knowledge

8+ years first-hand Project Management experience
Experienced in delivery of technology projects, experienced in the full project life cycle – delivered at least one large scale project
Client facing experience, having worked in a Consulting environment.
Sales or pre-sales experience.
6+ years in leading teams of 10+ people.
The ability to motivate project team members to deliver and take positive action and accountability for their work.
Excellent verbal, written and interpersonal skills, issue management and resolutions skills.
Confidence in self and organization and a “can do” attitude.
Rigor and attention to detail.

Qualifications

Bachelor's degree in Science or equivalent
Project Management Accredited Course(s)

I'm interested